If you have any questions, Please contact our customer service
If you are interested in it and want to get a discount, please contact us :
WhatsApp: +86 18774005168
Email: 18774005168@163.com
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Product Description
FAQ
1. What payment way is available by CREAT3D?
Alibaba Assurance Trade order, T/T are suggested; Paypal, Western Union, Wechat, Alipay are also available.
2. What is your term of delivery?
We accept EXW, FOB, CIF, DDU,DDP,etc terms.
3. What about the lead time for mass production?
Small orders deliver time: 3-7 days, Bulk order deliver time: 20-30 days, it depends on the order quantity and the season. Please contact salesman to learn more information.
4. Do you offer a guarantee for the products?
Yes, we offer one year warranty for our products.
5. Do you have any certificates on your products?
Yes, our factory proved CE, FCC, RoHS,etc certificates.
6. Is it possible to do a customized order?
Yes, OEM, ODM are supported, customize your own brand, logo and package box are our strong point. 3d printers OEM MOQ: 500units; 3d pens OEM MOQ: 5000pieces;3d filaments OEM MOQ: 1000kgs.
7. Could you send products to my country?
Yes, we do business in every corner of the world, please contact us to consult the details delivery charge.
8. If outside of China(Mainland), must I pay customs duties, import taxes, VATS, etc...?
It depends on the delivery terms, price of EXW, FOB, CIF, DDU not include Customs fees, import taxes, and VAT. DDP price include Customs fees, import taxes, and VAT.
Alibaba Assurance Trade order, T/T are suggested; Paypal, Western Union, Wechat, Alipay are also available.
2. What is your term of delivery?
We accept EXW, FOB, CIF, DDU,DDP,etc terms.
3. What about the lead time for mass production?
Small orders deliver time: 3-7 days, Bulk order deliver time: 20-30 days, it depends on the order quantity and the season. Please contact salesman to learn more information.
4. Do you offer a guarantee for the products?
Yes, we offer one year warranty for our products.
5. Do you have any certificates on your products?
Yes, our factory proved CE, FCC, RoHS,etc certificates.
6. Is it possible to do a customized order?
Yes, OEM, ODM are supported, customize your own brand, logo and package box are our strong point. 3d printers OEM MOQ: 500units; 3d pens OEM MOQ: 5000pieces;3d filaments OEM MOQ: 1000kgs.
7. Could you send products to my country?
Yes, we do business in every corner of the world, please contact us to consult the details delivery charge.
8. If outside of China(Mainland), must I pay customs duties, import taxes, VATS, etc...?
It depends on the delivery terms, price of EXW, FOB, CIF, DDU not include Customs fees, import taxes, and VAT. DDP price include Customs fees, import taxes, and VAT.
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