1. Are you a factory or a trade company? We are a truly factory mainly produce and sell 3d printers & 3d filaments. We also provide OEM/ODM service. 2. Can I have a free sample? Yes,if you want to apply for 3d printer as free sample, pls contact us. 3. How long does it take to print an object? It depends on the object size and resolution level. 4.Could we order a small quantity? Yes.we are wholesaler,but we do retailing too.There is no requirement of MOQ,unless it is stated in the page of the product. 5.Can we have our logo or company name to be printed on your products or your package? Yes, we support OEM service. 6.What is your delivery time? For samples ,we have machines in stock ,We can send them to you after we receive your payment within 24hours. For large order,It depends on the quantity .We will comfirm with you before we make the contract. 7. If outside of China(Mainland), must i pay customs duties, import taxes, VATS, etc? It depends on the trade terms. If the shipping way is by Express, customs fees, import taxes and VAT may apply and not include in your order total cost. Please kindly know that we could not estimate your countries' import taxes. I would suggest you to try a duty estimating website like Duty Calculator. For most European countries, the United States, We could also do door to door shipping including customs fees, import taxes and VAT. Please kindly contact our sales representative before you place an order.