Q1. What's is your advantage ? 1)100% factory manufacture located in China of 3D Printers, Laser Engraver,CNC machine. 2)Overseas warehouse and service center in USA and Europe,which can speed up the service all over. 3)Professional technical team and quality after-sales service. 4)Competitive pricing and fast delivery. 5)Accepted Delivery Terms: FOB,CFR,CIF,EXW； 6)Accepted Payment Currency:USD,CNY; 7)Accepted Payment Type: T/T,PayPal 8)Language Spoken:English,Chinese Q2. Quality Control: The whole production procedure will be under regular inspection and strict quality control. The complete machine will be tested to make sure they can work very well before being out of factory.Our machine passed CE Certificate, meet European and American standard, were exported to more than 100 Countries. Q3. How about your after-sales service? We promise you 12 months warranty , kindly contact us if any quality problem when you receive the parcel, we will refund or resend you a new replacement. Q4. How we pay you? 1) Consult us about this product on line or by e-mail. 2) Negotiate and confirm the final price , shipping , payment methods and other terms. 3) Send you the proforma invoice and confirm your order. 4) Make the payment according to the method put on proforma invoice. 5) We prepare for your order in terms of the proforma invoice after confirming your full payment.And 100% quality check before shipping. 6) Send your order by air or by sea. Q5.About delivery: 1) we need 1-3 days handle order in factory when payment received. As normal, it needs 2-3 days update first tracking and 7-15 days for delivery. 2) We ship with DHL, FEDEX,UPS etc,normally the parcel will arrive to you in 7-12 days. 3) If you do not receive the goods as promised,please feel free to contact us before opening a dispute or leaving us a negative feedback.We would reply you within 24 hours and provide the best solution. 4) If the parcel confirmed lost during transportation, we will give you a full refund or resend the item without any extra